Our Services
Taking care of your home,
as if it were our own
All inclusive, managed services for the hands-off owner
Holiday letting can be hard work - dealing with guest questions and issues during their stay, maintaining high cleaning standards and washing and ironing the linen. we can take care of all of this to ensure your holiday let runs smoothly and, importantly, you can sleep easily knowing that it's in safe hands.
Keeping you informed
We are holiday let owners ourselves so know how important it is to ensure a consistent, quality housekeeping and laundry service. This is even more important if you're not around the corner to pop in and check in on things yourself.
We use specially designed software to log all the housekeeping and maintenance tasks for every changeover and our cleaners must take before and after photographs which (should you wish) are automatically emailed to you. The regular updates provide peace of mind that your holiday home is still in pristine condition.
We can manage all aspects of your properties upkeep, from weekly cleaning and laundry to annual chimney sweeps. You may already have a reliable cleaner but do not want to handle the administration; if you let us know, we can handle all the invoices on your behalf and deduct it from your monthly payment run.
Going the Extra Mile
WHEN IT COMES TO YOUR
CLEANING
We do more than 'sourcing you a cleaner'. We employ or own and ensure they meet our rigorous property care standards. Area managers also check up on the house on a regular basis.
WHEN IT COMES TO YOUR HOMES
MAINTENANCE
Sweeping chimneys, cutting grass and servicing boilers are all simple maintenance jobs that need to be arranged and completed. Even down to changing the batteries in the TV remote.
WHEN IT COMES TO YOUR
LINEN AND LAUNDRY
Keeping sheets crisp and clean is a vital part of holiday home management. We take care of this too.
A TOUCH OF CLASS
You only get one chance at a first impression - we will supply, pack and deliver handmade hampers which contain a variety of locally sourced and artisan products that will help guests feel at home from the moment they walk through the door.
TOPPING UP YOUR
TOILETRIES
We source cost effective but stylish toiletries and keep them stocked up and replenished every changeover.
A PERSONAL MEET AND GREET
For some properties, it can make sense to meet them when they arrive and show them around. If there are complicated hot tubs, saunas or hi-tech heating systems to master, nothing beats that personal service.
HOLDING YOUR KEYS
For guests who are out of town, we can hold a spare set of keys for emergencies, if holidaymakers are locked out and if trades ever need access.
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INVENTORY CHECKS
Regular inventory checks to ensure nothing is missing. If we do find items broken or having gone AWOL, we will re-stock them on your behalf.
WINDOW CLEANING
A minor but important job to keep on top off. We will ensure your windows are regularly cleaned, inside and out, so that your cottage views aren't spoiled.
From Essential to
Sensational Services
Our property management services give you the support you need and expect from a professional property management company. As well as managing day-to-day operations, making sure that facilities and amenities are in good working order and ensuring building safety, our residential property management services include:
Professional
Service
Conducting regular site visits and inspections.
Ensuring health and safety, fire risk assessment and asset compliance.
Managing repairs, maintenance and major works.
Liaising with contractors to keep residents up-to-date on maintenance.
Issuing service charge budgets and accounts.
Whether you are a tenant, landlord or an agency – our end of tenancy cleaning service is designed to fulfil your requirements ready to welcome new tenants to your property.
By using professional cleaning methods and following a detailed checklist we deliver a service that meets the requirements of
End of Tenancy Let
and Holiday Cleans
Garden and Grounds
Maintenance
Services will include;
Grass Cuttings
Tidying & general weekly garden maintenance
Hedge Trimming & Pruning
Fencing & repairs
Weeding & Boarders
Garden Clean Ups
Property
Maintenance
Changeovers
Maintenance jobs
Hot tub Management
Key Holding
Guest Liaison
Deep Cleans
Meter Readings
Toiletries Provisions
Here For You
24/7
We operate a 24/7 emergency phone service for guests and deal with anything from being locked out to not being able to operate the heating. we can deal with all of these issues to save you the time and hassle, or will liaise with you first on bigger jobs.
Tailor Made
Packages
Holiday home cleaning, maintenance and More
Managing a holiday let involves dozens of tasks, both large and small. We offer a full holiday home management package that fits your needs.
WHAT PEOPLE SAY
John and Emily
"I always used to manage my own holiday home but since I handed the reigns over to Redferns Holiday Homes I have never been so grateful to have someone do it all!!! I literally do NOTHING!!!"
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Sarah Fleming
We had a great stay in this apartment. The apartment was pristine and contact with Maria was fantastic. Thankyou Redferns for tetting us stay
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Nadia and Sook
Absolutley fabulous place. We stayed there perminantly. Very close to everything you want, sea, shops, festival location etc. Everything was spotless, clean and tidy and the host was very friendly and left us some milk so we could have a cuppa when we arrived. Would highly recommend this fantastic place.